1. Platform purpose
TalentZora provides self-service software tools for CV upload, CV parsing, AI-assisted CV-JD matching, private candidate vault search, shortlist review and export workflows. TalentZora is a product operated by Finploy Technologies Pte. Ltd. (UEN 202548778H).
2. Not a recruitment agency service
Unless separately agreed in writing and legally reviewed, TalentZora should be treated as a technology platform. Users remain responsible for screening decisions, candidate communication, hiring decisions and compliance with applicable employment and data protection laws.
3. User responsibilities
Users are responsible for ensuring they have the right to upload candidate data, job descriptions and other materials. Users must not upload unlawful, misleading, confidential or unauthorized information.
4. AI output
AI match scores, summaries, fitment reasoning, missing skills and concerns are decision-support outputs only. Users should verify outputs independently and apply professional judgement.
5. Candidate ownership
TalentZora is designed to support recruiter-owned candidate databases. The platform should not be used to claim ownership over third-party candidate relationships.
6. Plans and credits
Plan limits may include users, active JDs, stored CV caps, new uploads, quick match credits, detailed AI report credits, Excel export access and optional public job post limits.
7. Billing, renewal, cancellation and refunds
7.1 Subscriptions. Paid plans are billed in advance on a recurring monthly basis in Singapore Dollars (S$). Your subscription renews automatically each month until you cancel.
7.2 Free trial. Where a free trial is offered, it is for evaluation only. You are not charged during the trial, and no paid subscription begins unless you choose to continue to a paid plan.
7.3 Promotional pricing. Where introductory pricing is offered (for example, a reduced rate for the first three months), the price reverts to the standard plan rate shown on our Pricing page at the end of the promotional period.
7.4 Cancellation. You may cancel at any time by contacting support@talentzora.com or through your account where available. On cancellation, your subscription remains active until the end of the current paid billing period and does not renew thereafter.
7.5 Refunds. Subscription fees are non-refundable. We do not provide refunds or credits for partial billing periods, or for unused users, storage, matches or report credits, except where a refund is required by applicable law.
7.6 Price changes. We may change plan pricing or limits on a forward-looking basis and will give reasonable notice before a change affects your next renewal.
7.7 Billing questions. For any billing question or to query a charge, contact support@talentzora.com before initiating a chargeback, and we will work with you to resolve it promptly.
For full details, see our Refund & Cancellation Policy.
8. Account security
Users must keep login credentials secure and promptly notify TalentZora of suspected unauthorized access.
9. Limitation of liability
To the maximum extent permitted by applicable Singapore law, TalentZora's total aggregate liability to you — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — arising out of or in connection with these Terms, the TalentZora platform, or any related services shall not exceed the total fees paid by your organisation to TalentZora in the six (6) months immediately preceding the event or circumstances giving rise to the claim.
TalentZora shall not be liable for any indirect, consequential, special, incidental, or punitive loss or damage, or for any loss of profit, revenue, business opportunity, goodwill, or data, whether or not such loss was foreseeable or TalentZora had been advised of its possibility.
Nothing in these Terms limits or excludes any liability that cannot be excluded or limited under applicable Singapore law.
10. Contact
For questions, contact support@talentzora.com.